InboxShield is an autonomous AI employee that reads your support inbox, resolves tickets, and learns from every conversation. No helpdesk migration. No chatbot widgets. Just an employee that works 24/7.
Point InboxShield at your support email. Gmail, Outlook, shared mailbox. It plugs into what you already use.
Upload your FAQ, product docs, and past conversations. InboxShield learns your product, your tone, your edge cases.
InboxShield reads incoming tickets, drafts and sends responses, resolves routine issues, and escalates what it can't handle. You review what matters.
| Capability | Chatbot widgets | Enterprise AI | InboxShield |
|---|---|---|---|
| Works with your existing inbox | No | Sometimes | Yes |
| Fully autonomous resolution | No | Partial | Yes |
| SMB-friendly pricing | Yes | No | Yes |
| No helpdesk migration | No | No | Yes |
| Learns from your docs | Basic | Yes | Yes |
| Smart escalation | No | Yes | Yes |
Every ticket answered. Every customer heard. Every night, every weekend, every holiday. That's not a feature. That's an employee.